Customer Relationship Management

Our extensive experience across various industries can support your organization’s need to implement, upgrade or customize CRM programs that influence the customers when it comes to buying decisions, brand impression and retaining customers. To help you unify customer data and achieve transparency in business operations, we modernize and transform your CRM systems and processes. We constantly enhance our CRM services through our strategic partnerships with chief CRM product vendors. We work with a broad range of CRM products, including Oracle CRM, Siebel CRM, MS Dynamics CRM, Salesforce and SAP CRM.

Service Offerings

New perspectives. New ways of working. New services. gatewayhrd services portfolio can help you optimize and improve.

Our Services

Assessment Services

A well-defined blueprint is critical to successful implementation. Our Oracle Applications experts are focused on helping our clients maximize the value of their Oracle Investment. In order to assess, analyze, optimize EBS investments; we offer key services such as Product Assessment, Risk Assessment, Detailed Technical Study, Strategy Planning.

Upgrade Services

In this ever changing market, you need to make sure your EBS application is able to meet business objectives and upgrading your Oracle EBS with the best methodology and approach to ensure business processes are consistent with business goals. Our upgrade service includes Technical Upgrade, Customization, Transitions, Re-implementation and Platform Migration.

Implementation Services

We have made significant investment in delivering Oracle by establishing our center of excellence and building a strong pool of oracle experts to deliver quality support services including Application Support, DBA Support, Systems Administration, Bug-Fixing, Performance Tuning, Multi-level Maintenance and Troubleshooting.

Support Services

Over a decade we have delivered measurable business value to our clients globally by managing and maintaining their Oracle E-Business Suite Application. We have made significant investment in delivering Oracle by establishing our center of excellence and building a strong pool of oracle experts to deliver quality support services including Application Support, DBA Support, Systems Administration, Bug-Fixing, Performance Tuning, Multi-level Maintenance and Troubleshooting.


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